2,169 thoughts on “Support”

  1. For some reason there is a red x on a file in yandex called '.cureclient' in (Game/Bin/) for sims 4 automatic online. I've also noticed a notification that pops up once i start my game that mentions something about a DLC unlocker. These observations have happened for the past week and my game was appearing okay. It's only today that my dlc was all listed as unowned when i started my game. Do you have any insight on this while i attempt to resync and reinstall?

                                1. After installing The Sims 3, when I try to open the game I get the notification "The application was unable to start correctly (0xc0000006). Click OK to close the application."

                                  I have tried reinstalling, and that has not worked. What should my next step be? Thank you!

                                    1. I think the install process changed since the last time i installed on my computer. I am trying to put it on my daughters. i recall the automatic installer putting everything on (in my case) the c:/ drive. I use the new installer and it doesn't. It kept giving me a msvcp140.dll is not found. along with vcruntime140.dll. i replaced both those files, but i still can not get the game to load. I can get the enjoy prompt and thats it. i try to run again and it tells me that it is already running.
                                      is there a way for me to get the old installer and just update the c:/ with the new packs like I do on mine?

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